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2021 HCAHPS Mode Experiment Moves Us Towards “HCAH...
CMS discussed preliminary findings from last year’s HCAHPS mode experiment and a loose timeline for “HCAHPS 2.0.”
Avoiding Blame and Judgement, an Interview with Ka...
With efforts in place to avoid blame and judgement, we create an atmosphere that allows the patient experience to better thrive.
Case Study: Coming Together to Optimize Care Acces...
Asante works to actualize their organizational vision statement to be a “trusted healthcare partner for life—every person, every time.”
Agency Nurses and the Patient Experience – Healthc...
WakeMed Health & Hospitals leadership explore the relationship between agency nurses & organizations and ways to ensure they feel welcome.
Part of the Team: How to effectively include agenc...
Learn how WakeMed Health and Hospitals incorporated PFE skills into their clinical orientation for agency nurses.
PRC Roundtables
PRC Roundtables Network with fellow healthcare experts while discussing today's most important subjects.About PRC Roundtables PRC Roundtables empower our client partners by creating a community among healthcare leaders to discuss and share their challenges and best...