by Noah Larsen | Aug 18, 2020 | Employee Experience, Patient Experience
Asante Three Rivers Medical Center is a 125-bed acute care hospital in Grants Pass, Oregon, part of the Asante health system with locations across Southern Oregon. Altogether, Asante has been ranked as a “Top-15 Health System” by IBM Watson Health for...
by Noah Larsen | Jun 17, 2020 | Patient Experience
In the spring of 2020, medical practices that were easing into a blended approach for patient visits of 10% telehealth/90% in-person suddenly found those numbers flipped upside down. Some practices hadn’t even started down the telehealth road; others had completely...
by Noah Larsen | May 29, 2020 | Employee Experience, Patient Experience
PRC has the pleasure of working with hospitals and health systems around the country who continue to offer excellent care during the COVID-19 health crisis. However, it’s important to remember that excellent care cannot be achieved without the work of an equally...
by Noah Larsen | May 21, 2020 | Excellence Accelerator, Patient Experience
Created by PRC Excellence Accelerator® coaches in partnership with Maryland Healthcare Education Institute, the Compassion Tribe Video Series is a collection of videos to help healthcare organizations manage, work, and lead during the COVID-19 health crisis, with...
by Noah Larsen | May 14, 2020 | Patient Experience
As the COVID-19 health crisis continues to change our way of life, hospitals and health systems need to accommodate to the growing needs of their communities. However, they must tend to their patients in a way that’s mindful of current safety and social distancing...
by Noah Larsen | May 11, 2020 | Patient Experience
As healthcare leaders, staff, and physicians, we have learned a lot over the last several weeks, yet there is still a lot to learn ahead of us. As organizations focus on moving forward in a new normal, the work must continue. We are re-opening surgeries, procedures,...