by Noah Larsen | May 25, 2019 | Employee Experience, Excellence Accelerator
A rapid improvement resource from PRC’s Excellence Accelerator® team about teamwork in the workplace.
by Isaiah Dominguez | May 21, 2019 | Employee Experience
Keys to Creating an Engaged Nurse Culture Presented by: Cynthia King, PhD, MA, Director of Client Organizational Development at PRC Available for OnDemand Viewing! In this webinar, Dr. Cynthia King shares key takeaways of the latest report from her and co-author Leigh...
by Noah Larsen | May 17, 2019 | Employee Experience, Patient Experience
There are few guarantees in healthcare, although change and renovation are likely among those few certainties. Inevitably, most organizations will encounter periods of construction, renovation, or significant modifications to infrastructure. Sometimes, we can...
by Isaiah Dominguez | May 10, 2019 | Employee Experience
In 1993, the American Nursing Association started National Nurses Week to “celebrate and elevate the nursing profession.” Today there are a plethora of other “perks” being offered in the marketplace to celebrate this week. With a nurse ID in hand, restaurant chains...
by Noah Larsen | May 9, 2019 | Employee Experience, Patient Experience
Knowing what data to display and how often to display it is tough for many. Every question cannot be a top priority, which means that data from every question should not be displayed. Instead of displaying all survey data, share data from the one or two questions that...
by Isaiah Dominguez | May 8, 2019 | Employee Experience, Patient Experience
According to new research from PRC and the Healthcare Experience Foundation, across both Emergency Department and Critical Care Unit patients, perceptions of teamwork between doctors, nurses, and staff was the number one key driver impacting patient loyalty. The...
