by Noah Larsen | Apr 13, 2022 | CHNA, DEI
According to Healthy People 2030, social determinants of health (SDOH) are the conditions in the environments where people are born, live, learn, work, play, worship, and age that affect a wide range of health, functioning, and quality-of-life outcomes and risks...
by Noah Larsen | Apr 8, 2022 | Patient Experience
PRC provides Key Drivers of Excellence® to prioritize your important initiatives. Managers want to increase scores, but often do not know where to start, especially since a typical patient loyalty survey has 25-30 questions. Key Drivers® tell you what is most...
by Noah Larsen | Apr 7, 2022 | Patient Experience
In a recent proposed rule, CMS proposed delaying the current start date of the Radiation Oncology (RO) Model from 1/1/23 to a date that will be established through future rulemaking. CMS still believes that the RO model is valuable, but recognizes that the RO model...
by Noah Larsen | Mar 24, 2022 | Patient Experience
OAS CAHPS: Testing the New Mixed Mode Option Hosted by Jan Gnida, CPXP, and Andrea Paseka of PRC Join PRC to learn about the newly-approved OAS CAHPS mixed mode methodologies that contain an e-survey component. We’ll review what the requirements are, and take a peek...
by Noah Larsen | Mar 17, 2022 | Patient Experience
During a recent HCAHPS update vendor training, CMS also validated what many of PRC’s clients are seeing – since Q1 2020, publicly reported HCAHPS scores have fallen and remain lower than pre-pandemic levels across all HCAHPS measures. While we expected we would see...
