Voices®
Hear your patients celebrating their experiences.
Hear the Gratitude
The cadence of a speaker’s voice brings new weight to comments, offering a depth of emotion not possible with other methods. Often played for staff during team meetings and utilized by marketing departments, Voices® recordings are searchable, downloadable, and 100% HIPAA compliant.
VoicesAi
PRC’s VoicesAi comment analytics platform compiles millions of open-ended patient comments and, with sentiment analysis, highlights references to excellent care and separates responses into positive, neutral, and negative groupings. From there, our artificial intelligence software assigns the comments to categories to identify the topics addressed in your qualitative research. READ MORE
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Consumer & Brand
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
Employee Experience
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
Patient Experience & Government Surveys
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
Physician Partnership Solutions
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
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Patient Experience
Maximizing value-based purchasing with PRC’s industry-leading response rates to drive patient experience toward excellence .
Community Health
Bringing expertise and passion to each assessment, PRC gets to the heart of your local health disparities and what exactly they mean for your neighbors.
Consumer & Brand
Providing you with reliable data to see how your hospital’s brand reputation stacks up against the competition.
Employee & Physician Experience
Addressing the most critical areas for your employees and physicians, making your organization an excellent place to work and practice medicine.
Call Center
Handling sensitive information as a leading provider of inbound and outbound call center services.
Public Health
Supporting a variety of public health initiatives with an eye on healthcare excellence.
Latest Resources
Clicked Submit: Now What?
Walk through steps to combat survey fatigue and its contributing factors, utilizing employee engagement feedback to impact your organizational culture.
Debunking Myths & Misconceptions – Supp...
Explore the journey towards nursing excellence while dispelling some of the myths and misconceptions about the requirements.
2024 PRC Healthcare Experience Summit OnDemand Ses...
View OnDemand recordings of sessions from our 2024 Healthcare Experience Summit.