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Addressing Burnout Among Medical Assistants – Heal...
Timothy Seay-Morrison, EdD, LCSW, joins the Healthcare Experience Matters podcast this week to discuss his co-authored burnout study.
PRC’s National Health Survey Brief: Rural He...
Rural communities tend to be older with increasing health needs, while health care resources are often scarce and/or geographically distant.
Fostering a Culture of Excellence
Explore how to use employee engagement to foster a strong employee & servant leadership culture, improve HCAHPS, and retain and recruit staff.
Introducing the PX Success Series
Optimize your patient experience performance in with our PX Success Series of videos, now available exclusively to PRC partners.
Foundations of Excellence: One Team, One Goal
“Foundation of Excellence” sessions provide education on components to establishing an understanding of purpose for patient experience.
Confidence In Reporting: EasyView to You
“Confidence in Reporting” sessions educate you on feedback provided in PRC reporting, so you can understand, discuss, and act upon your data.