by Noah Larsen | Nov 19, 2021 | Patient Experience
CMS published an OPPS final rule in the Federal Register which contains important information for several different programs, including OAS CAHPS and the Radiation Oncology (RO) Model. OAS CAHPS After a successful mode experiment in 2019, CMS finalized their approval...
by Noah Larsen | Nov 11, 2021 | Patient Experience
One of the most important things going for you is that people generally feel invested in the success of the organization that is providing their health care. We see that to an even greater degree in settings where patients have regular visits and the opportunity to...
by Noah Larsen | Nov 10, 2021 | Patient Experience
In a recent Federal Register final rule, CMS finalized including all Medicare-certified home health agencies (HHAs) in an HH VBP (value-based purchasing) Model. CMS had proposed starting with CY2022 for CY2024 payment, however, as a result of feedback during the...
by Noah Larsen | Oct 22, 2021 | Patient Experience
The goal of our HCAHPS Experience Resources is to equip your patient experience improvement efforts and create lasting results. In our work, we have the opportunity to work with extraordinary leaders, staff, and physicians who care deeply about cultures that strive to...
by Noah Larsen | Oct 15, 2021 | Patient Experience
Launch Event: Introducing the Healthcare Experience Academy Join us for an exclusive look at a unique healthcare learning opportunity. The Healthcare Experience Academy is a new program created by the Healthcare Experience Foundation coaches who lead our Excellence...
by Noah Larsen | Oct 7, 2021 | Patient Experience
Joni Jan Gnida, CPXP, and Andrea Paseka, BA, two of PRC’s resident CAHPS® experts, for a webinar that covers developments and updates in CAHPS® and VBP throughout 2021, along with the impact of the COVID-19 pandemic on patient perceptions and CAHPS® performance....
