by Noah Larsen | May 19, 2022 | Employee Experience, Patient Experience
Last month, we hosted our first session in our new series of PRC Roundtables. The intention behind Roundtables was to provide a new learning platform among healthcare professionals to combine best practices with an opportunity for networking. Over a hundred healthcare...
by Noah Larsen | Feb 23, 2022 | Employee Experience
Part of the Team: How to effectively include agency nurses in your PX efforts Hosted by Dianna Knight, MSN, RN, NEA-BC, and Aranzazu Conklin, MSN, RN, CPHQ, CCRN-K, of WakeMed Health & Hospitals Patient care teams include more agency nurses than ever before, and...
by Noah Larsen | Jan 27, 2022 | Employee Experience, Patient Experience
Fostering a Culture of Excellence Hosted by Amy Searls and Kane Dawson of Prime Healthcare As with other health systems across the nation, Prime Healthcare’s patient experience model has pivoted in lieu of COVID and staffing challenges. Hear about how one of...
by Noah Larsen | Aug 17, 2021 | Employee Experience
Dedicated employees make excellent patient experience possible. Knowing this means prioritizing the retention of excellent employees to ensure the best care experience in your facility. However, such retention may be easier said than done. In many respects, for...
by Noah Larsen | Aug 18, 2020 | Employee Experience, Patient Experience
Asante Three Rivers Medical Center is a 125-bed acute care hospital in Grants Pass, Oregon, part of the Asante health system with locations across Southern Oregon. Altogether, Asante has been ranked as a “Top-15 Health System” by IBM Watson Health for...
by Noah Larsen | Aug 7, 2020 | Employee Experience
As the Joint Commission updates their policies for After Action Reports to better reflect COVID-19 and similar crises, conducting a PRC After Action Review is an effective way to meet the Joint Commission’s standards. From a gas leak to a global pandemic, crises creep...
