by Noah Larsen | Oct 20, 2020 | CHNA, DEI
As America’s population ages, healthcare systems face the daunting work of caring for our oldest adults, a majority of whom experience multiple concurrent diseases or conditions, including chronic pain. For many older Americans, coping with these multiple health...
by Noah Larsen | Oct 15, 2020 | Patient Experience
In this webinar, Sandy Vandertie and Melody Hargis of Door County Medical Center share their foundational elements of success as a top performer and how to accomplish those steps with consistency throughout your inpatient and emergency department care. The presenters...
by Noah Larsen | Sep 29, 2020 | Patient Experience
In the past few years, hospitals have been asking for changes to the HCAHPS survey. In Q2 and Q3 of 2021, CMS will test some modifications hospitals have been asking for—primarily, web-based survey modes and to investigate potential new questions that are not...
by Noah Larsen | Sep 3, 2020 | CHNA, DEI
At the time of publishing, the CDC reports 6 million positive cases of COVID-19 in the United States, with over 176,000 deaths due to coronavirus-related complications. In addition to the virus itself, the COVID-19 health crisis has brought the world to a standstill,...
by Noah Larsen | Sep 2, 2020 | Patient Experience
Key Points Q4 2019 HCAHPS data will be used for Hospital VBP for hospitals who submitted it. Q1 2020 and Q2 2020 HCAHPS data will not be used for Hospital VBP, even if it is submitted. No direction has been given regarding star ratings or publicly reported data....
