by Noah Larsen | Mar 4, 2021 | Patient Experience
During a recent HCAHPS vendor training, CMS announced that Care Compare (formerly Hospital Compare) will not update in July 2021 as previously announced, due to delays in the submission of Q3 2020 HCAHPS data. Care Compare currently displays January–December 2019...
by Noah Larsen | Mar 3, 2021 | Patient Experience
The goal of our HCAHPS Experience Resources is to equip your patient experience improvement efforts and create lasting results. In our work, we have the opportunity to work with extraordinary leaders, staff, and physicians who care deeply about cultures that strive to...
by Noah Larsen | Feb 25, 2021 | Patient Experience
As with many other CAHPS® programs, publicly reported ICH CAHPS data has been frozen on Care Compare due to optional data submissions during spring 2020. The April 2021 update, which would have shown 2019 fall and 2020 spring survey results, will be skipped. The next...
by Noah Larsen | Feb 23, 2021 | Patient Experience
The goal of our HCAHPS Experience Resources is to equip your patient experience improvement efforts and create lasting results. In our work, we have the opportunity to work with extraordinary leaders, staff, and physicians who care deeply about cultures that strive to...
by Noah Larsen | Feb 22, 2021 | Utility
What does success look like within your organization and how can PRC help? Multiple aspects go into defining the success of a hospital or health system, requiring healthcare leaders to stay mindful of the different perspectives of success. PRC’s research...
