by Noah Larsen | Oct 14, 2021 | Employee Experience
Today’s guest on Healthcare Experience Matters from our Healthcare Experience Foundation (HXF) partners is Katie Owens, president of HXF, for a discussion about compassion fatigue and its impact on healthcare workers. Compassion fatigue is often conflated with...
by Noah Larsen | Oct 7, 2021 | Patient Experience
Joni Jan Gnida, CPXP, and Andrea Paseka, BA, two of PRC’s resident CAHPS® experts, for a webinar that covers developments and updates in CAHPS® and VBP throughout 2021, along with the impact of the COVID-19 pandemic on patient perceptions and CAHPS® performance....
by Noah Larsen | Oct 5, 2021 | Patient Experience
Mission Regional Medical Center is a 297-bed nonprofit community hospital in Mission, Texas with mostly semi-private rooms. The Joint Commission-accredited hospital employs 1,000 people and currently sports a 1% turnover rate, compared to the 17% national average. In...
by Noah Larsen | Sep 30, 2021 | Employee Experience
Today’s Healthcare Experience Matters podcast episode from our Healthcare Experience Foundation (HXF) partners features a recent webinar from HXF, entitled “More COVID? More than I Can Take? Finding Individual Strength in Our Collective Experience.” It has been edited...
by Noah Larsen | Sep 23, 2021 | Physician Partnership
There are many different reasons why supporting physician engagement is crucial. Why healthcare institutions of all sizes and scope should make physician engagement a major priority is explored on this episode of Healthcare Experience Matters, created by our partners...
