by Noah Larsen | May 13, 2021 | Patient Experience
In CMS’s recent publish of the proposed rule in the Federal Register, they anticipate not using any calendar year 2020 HCAHPS data in VBP—either for the performance period for FFY2022 or as the baseline for FFY2024. (Previously, they had exempted the optionally...
by Noah Larsen | May 4, 2021 | Patient Experience
The goal of our HCAHPS Experience Resources is to equip your patient experience improvement efforts and create lasting results. In our work, we have the opportunity to work with extraordinary leaders, staff, and physicians who care deeply about cultures that strive to...
by Noah Larsen | Apr 28, 2021 | Patient Experience
The goal of our HCAHPS Experience Resources is to equip your patient experience improvement efforts and create lasting results. In our work, we have the opportunity to work with extraordinary leaders, staff, and physicians who care deeply about cultures that strive to...
by Noah Larsen | Apr 21, 2021 | Patient Experience
In the most recent Care Compare update (January–December 2019 discharges), we see that national HCAHPS response rates have continued to fall. The average response rate for HCAHPS is now 25%, 1.7 points lower than what we saw in the January–December 2017 discharges. We...
by Noah Larsen | Apr 14, 2021 | CHNA, DEI
The events of 2020 have made painfully clear the vast disparities in health and health care resources by racial and ethnic identity, both across the US and on a global scale. Race and ethnicity are risk markers for other underlying conditions that impact health, such...
