by Isaiah Dominguez | May 10, 2019 | Patient Experience
VOICES® is a one-of-a-kind app where healthcare leaders can hear the experiences of patients, in the unique voice of the patient. The cadence of a speaker’s voice brings new weight to comments, offering a depth of motivation not possible with other methods. Often...
by Isaiah Dominguez | May 8, 2019 | Employee Experience, Patient Experience
According to new research from PRC and the Healthcare Experience Foundation, across both Emergency Department and Critical Care Unit patients, perceptions of teamwork between doctors, nurses, and staff was the number one key driver impacting patient loyalty. The...
by Isaiah Dominguez | May 2, 2019 | Utility
At PRC we believe that data can help create better experiences for staff, physicians, and patients. You want data that reflects your health system accurately and effectively. With PRC you have a plethora of customizable options at your fingertips. We work together to...
by Isaiah Dominguez | May 1, 2019 | CHNA, DEI
The recent findings of the PRC National Health Survey address the startling rates of food insecurities. A healthy diet is the cornerstone to a healthy population. Unfortunately, this simple truth is not a simple issue and is more widespread than many would like to...
by Isaiah Dominguez | Apr 29, 2019 | Physician Partnership
Physicians are an influential and main component in the healthcare organizations in which they practice. They are central to the management of patient care and therefore the overall experience. They also contribute to the organization’s quality metrics, finances, and...