CARES™ Connect
Upgrade your care transition management and follow-up.
Your Readmission Prevention Program
CARES™ Connect follows up with patients and caregivers prior to patient experience survey administration to support their safe transition home. All call outcomes, including any risks, are reported on PRC’s online risk reporting platform, PRCAlertView.com, which updates in real time to ensure timely management of post-discharge risks.
Through this all-in one solution for patient experience and safety, your hospital has an opportunity to reduce errors and readmission, boost patient loyalty, cultivate an effective feedback loop for hospital leaders, and reinforce your commitment to healthcare excellence.
CARES™ Connect is Designed to:
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Create Safer Patient Outcomes
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Boost Patient Experience Performance
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Create a Real-Time Feedback Loop
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Lighten Managerial Burden
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Integrate Discharge Data with Patient Experience Data
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Consumer & Brand
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
Employee Experience
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
Patient Experience & Government Surveys
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
Physician Partnership Solutions
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
Explore Other Solutions
Patient Experience
Maximizing value-based purchasing with PRC’s industry-leading response rates to drive patient experience toward excellence .
Community Health
Bringing expertise and passion to each assessment, PRC gets to the heart of your local health disparities and what exactly they mean for your neighbors.
Consumer & Brand
Providing you with reliable data to see how your hospital’s brand reputation stacks up against the competition.
Employee & Physician Experience
Addressing the most critical areas for your employees and physicians, making your organization an excellent place to work and practice medicine.
Call Center
Handling sensitive information as a leading provider of inbound and outbound call center services.
Public Health
Supporting a variety of public health initiatives with an eye on healthcare excellence.