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Why Patient Experience is Important: The Power of...
“Why is PX Important?” sessions explore the power of excellence, including loyalty’s impact & outcomes of creating excellent experiences.
About PRC: Our Philosophy & Solutions
“About PRC” sessions provide education about PRC, our measurement solutions, methodologies and philosophy.
PX Success Series
PX Success Series OnDemand bite-sized PX learning
CARES™ Connect for Better Patient Communication –...
Kathleen Lynam describes the elements of an effective discharge solution in this latest episode of Healthcare Experience Matters.
Best Practices: Tablet Surveys
Tips for maximizing survey participation from your patients when using tablets.
2022 PRC National Healthcare Consumer Study
Responding to the evolution in healthcare habits, PRC conducts a survey of consumers across the country, looking for habitual trends.