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Confidence in Reporting: Heatmap
“Confidence in Reporting” sessions educate you on feedback provided in PRC reporting, so you can understand, discuss, and act upon your data.
Why Patient Experience Is Important: HCAHPS and Va...
“Why is PX Important?” sessions explore the power of excellence, including loyalty’s impact & outcomes of creating excellent experiences.
Foundations of Excellence: Accountability to Servi...
“Foundation of Excellence” sessions provide education on components to establishing an understanding of purpose for patient experience.
Foundations of Excellence: Focus On How, Make Mean...
“Foundation of Excellence” sessions provide education on components to establishing an understanding of purpose for patient experience.
Foundations of Excellence: First Impressions
“Foundation of Excellence” sessions provide education on components to establishing an understanding of purpose for patient experience.
Reversing the Impact of Emotional Exhaustion in He...
Katrina Coleman from MHEI covers emotional exhaustion and its impact on healthcare workers throughout the world.