by Noah Larsen | Jan 13, 2022 | Patient Experience
Today we join our Healthcare Experience Foundation (HXF) partners to bring you an informative podcast interview with Kathleen Lynam about CARES™ Connect. Kathleen describes the elements of an effective discharge solution in this latest episode of Healthcare Experience...
by Noah Larsen | Jan 11, 2022 | Patient Experience
One of the most important things going for you is that people generally feel invested in the success of the organization that is providing their health care. We see that to an even greater degree in settings where patients have regular visits and the opportunity to...
by Noah Larsen | Jan 10, 2022 | Consumer & Brand
More than ever, patients are consumers and consumers are patients. The consumerism of healthcare continues to shape the ever-changing healthcare market. However, this shift in healthcare attitudes and perceptions does not mean organizations need to abandon their brand...
by Noah Larsen | Dec 9, 2021 | Employee Experience, Patient Experience
Loyal listeners of our Healthcare Experience Foundation partners’ Healthcare Experience Matters podcast are in for a treat today as we hear from Win Howard, a devoted and passionate healthcare leader. Win is the Chief Executive Officer (CEO) of Asante Three...
by Noah Larsen | Dec 1, 2021 | Utility
The snow falls like powdered sugar on a gingerbread house. The rich entrepreneur visits his small hometown and family for a quick trip over the holidays, but falls madly in love with a local volunteer. It’s the plot of every Hallmark movie. Here at PRC, we have our...