by Noah Larsen | Sep 15, 2022 | Employee Experience
Joining us this week on our Healthcare Experience Foundation (HXF) partners’ Healthcare Experience Matters Podcast is Deborah K. Zastocki, DNP, EdM, MA, RN, NEA-BC, FACHE(r). Deborah brings her expertise to our show while expressing her thoughts on how effective...
by Noah Larsen | Sep 13, 2022 | CHNA
Saint Anthony Hospital is an independent, acute care, community hospital in Chicago, Illinois with 151 beds and nearly 1,000 employees. Founded in 1896, the faith-based, privately-owned facility serves a diverse patient population within Chicago’s western and...
by Noah Larsen | Sep 8, 2022 | Patient Experience
Hope Brown joins the Healthcare Experience Matters Podcast, created by our Healthcare Experience Foundation partners, this week to share her thoughts on what it takes to advance the patient experience in pediatric care. On today’s discussion, we learn about some key...
by Noah Larsen | Sep 1, 2022 | Patient Experience
Today’s podcast with Dr. Kacey Gibson might best be summed up in three simple words: “Just Be Human.” We are excited to be joined by Dr. Gibson for the first time on our Healthcare Experience Foundation (HXF) partners’ Healthcare Experience Matters Podcast this...
by Noah Larsen | Aug 30, 2022 | Patient Experience
A recent podcast published by CMS reviewed statistics surrounding representativeness among HCAHPS surveys and response rates for different survey modes. The continued need for a representative survey sample helps accomplish CMS’, and many organization’s goals for...
