Insights

2023 PRC Healthcare Experience Summit OnDemand Ses...

View OnDemand recordings of sessions from our 2023 Healthcare Experience Summit.

PRC’s National Health Survey Brief: Diversity, Equ...

PRC’s community health research highlights health disparities that could benefit from such DEI-focused efforts to promote health equity.

OAS CAHPS Checklist: Protocol to Best Practices

Join PRC for a review of the components & changes in the OAS CAHPS program as we move towards mandatory data collection & submission.

FFY 2024 HCAHPS VBP Update

CMS recently finalized proposals for the Hospital Inpatient Prospective Payment Systems, including updates for the VBP program.

FFY 2024 HCAHPS Final Rule Published

CMS confirmed several changes for HCAHPS guidelines as a result of observations from the 2021 HCAHPS mode experiment.

2023 PRC National Healthcare Consumer Study

The 2023 PRC National Consumer Study looks at trends of how consumers nationwide feel about the state of healthcare in their own communities.