Insights

HCAHPS Experience Resources: Nurse Communication—E...

Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.

Goodbye Hospital Compare, Hello Care Compare

CMS announced that Care Compare (formerly Hospital Compare) will freeze site data with the October 2020 publish & not refresh until July 2021.

OAS CAHPS Looks Ahead

During a recent OAS CAHPS vendor training, CMS anticipates approval of two new modes for conducting OAS CAHPS research.

Contact Tracing: What It Is and Why You Should Car...

Contact tracing complements existing COVID-19 initiatives & adds a systematic, data-driven layer to any community’s pandemic response.

Coming Soon: Advanced Comment Analytics

Join us for a client-exclusive webinar where our Senior Vice President, Research Operations will introduce a new way to listen to patients.

PRC Esurveys: Frequently Asked Questions

Among PRC’s methodologies for patient experience research, the most common are phone interviews and Esurveys.