Insights

HCAHPS Experience Resources: Care Transitions

Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.

HCAHPS Experience Resources: Doctor Communication—...

Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.

National HCAHPS Response Rates Continue to Fall

In the most recent Care Compare update, we see that national HCAHPS response rates have continued to fall.

PRC’s National Health Survey Brief: Racial/E...

Race & ethnicity are risk markers for other underlying conditions impacting health, such as housing, education, and other social determinants.

HCAHPS Experience Resources: Overall Ratings

Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.

How Your HCAHPS Data Gets Used

Your hospital uses your HCAHPS survey results for your own improvement, but other organizations also use the HCAHPS data PRC submits to CMS.