Insights
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Insights
How Leadership Behavior Helps Reduce Employee Turn...
Effective leadership behavior helps build an engaged workforce resulting in high levels of enthusiasm & compassion for patients.
Case Study: Creating a Community Focal Point
Saint Anthony Hospital’s longstanding dedication to improving the health of their community is embodied in their upcoming initiatives.
Advancing the Patient Experience in Children’s Hea...
On today’s discussion, we learn about some key challenges that exist when it comes to providing excellent patient experiences for children.
Communication and Patient Empathy in Fast-Paced Se...
Today’s Healthcare Experience Matters podcast with Dr. Kacey Gibson might best be summed up in three simple words: “Just Be Human.”
CMS Advice on Improving your HCAHPS Data Represent...
Response rates can contribute to the representativeness of your studies, and PRC’s approach to HCAHPS helps our clients actualize both.
Radiation Oncology (RO) Model Delayed
CMS delayed start date of the Radiation Oncology (RO) Model from 1/1/23 to a date that will be established through future rulemaking.