EasyView
Spend more time driving excellence and less time climbing mountains of data.
Regardless of type of the survey, PRC EasyView® makes digesting data a breeze. PRCEasyView.com and the PRC EasyView app utilize innovative, user-friendly reporting and analysis to simplify your use of PRC data and insights to improve your performance.
Insights
Phone Survey Caller IDs
What shows up on the caller ID when PRC calls a patient?
Monitoring for Quality
How are PRC interviewers monitored?
Interview Probing Guidelines
Probing is an interviewing technique that requires specific guidelines so the interviewer does not bias the survey.
Service Recovery
A communication practice and process that can be used to make things right after something has gone wrong with the healthcare experience.
Semi-Private Rooms & Hallway Beds
For many organizations, patients will receive care in semi-private rooms or care in a hallway emergency department bed.
Tell Me a Story
“Storytime.” It means eager young children fidgeting on a colorful carpet, gathered around a picture book while a patient adult reads aloud.