Excellence Accelerator®
Put excellence in motion with a team of CEOs, CNOs, nurses, and physicians with diverse expertise, committed to seeing your hospital thrive.
We understand the pressures you face—have the most loyal physicians, the most engaged staff, and the most satisfied patients—so PRC Excellence Accelerator® places you on the path to meeting and exceeding your goals. Our team of coaches and consultants has helped hundreds of healthcare organizations and thousands of leaders, staff, and physicians find their own fast track to sustainable improvement.
Assessment
Our methodology quickly and comprehensively assesses strengths to be leveraged and gaps inhibiting performance within your hospital. Following our assessment, our coaches work alongside you to create a personalized strategy for success—a strategy you can execute with or without the assistance of the PRC Excellence Accelerator® consultants.
Inspiring Action Through Granular Analysis
Users can view their advanced comment analytics findings on PRC’s data reporting platform, PRCEasyView.com®, which offers robust drill-down capabilities.
In addition to categories and super-categories, PRC EasyView® allows for reporting and filtering of patient comments by specific provider, location, time period, survey ratings, and more. With a user-friendly dashboard view, this gives you the power to study comment trends with precision and granularity.
Speaking
Acquire the tools your organization needs to drive results that matter. Through engaged speaking arrangements and our established improvement model, Learn.Create.Realize, we walk alongside leaders to facilitate lasting change. Further, our coaches and consultants will develop leadership, staff, and provider competencies using proven tools, design principles, and measurement systems to hone performance.
Ethnography Studies
Ethnography Studies immerse you in the core of patient experience, offering a unique, vivid view into PX unattainable through other methodologies. If your organization's goal is to fully understand the patient experience, no form of research surpasses ethnography for achieving experiential depth and insight.
Ethnography Studies conduct bedside observations and interviews with patients and employees to get as close as possible to viewing care in a firsthand setting. By placing ourselves in the patient’s environment for an extended period of time, we bring to light the barriers to an exceptional experience that only become visible when we see healthcare through the patient’s eyes. READ MORE
Teamwork Coaching
Drive immediate and lasting impact with Teamwork Coaching, an innovative way to build strengths and reframe weaknesses in your organization’s performance. Using a combination of Strengthscope™ Assessment Inventory-based analysis, onsite team building, and follow-up coaching to sustain improvements, Teamwork Coaching empowers teams to leverage strengths with the goal of facilitating a higher-performing team that values every person in the workplace. READ MORE
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Explore Other Solutions
Consumer & Brand
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
Employee Experience
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
Patient Experience & Government Surveys
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
Physician Partnership Solutions
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
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PRC was excited to host our second, sold out Excellence in Healthcare Summit in Tulsa, OK on Nov 15th, 2019. Check out what happened!